Refund policy

At Rad Dog Apparel, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help with our hassle-free return policy. Please read the following guidelines carefully:

Returns Accepted for 30 Days: We accept returns within 30 days of the original purchase date. Items must be unused, unwashed, and in the same condition as received, with all tags attached.

Customer Provides Return Shipping: Please note that the customer is responsible for covering the cost of return shipping. We recommend using a trackable shipping service to ensure your return reaches us safely.

No Restocking Fee: Unlike some other retailers, we do not charge any restocking fees for returns. Your refund will include the full purchase price of the returned item(s), excluding any shipping fees paid at the time of purchase.

No Final Sale Items: All items purchased at Rad Dog Apparel are eligible for return, except for items marked as "Final Sale." Final sale items cannot be returned or exchanged unless they are damaged or defective upon receipt.

How to Initiate a Return: To initiate a return, please contact our customer service team at [customer service email] within 30 days of receiving your order. Be sure to include your order number and reason for return in your message. Once your return request is approved, we will provide you with further instructions on how to return the item(s).

Refund Process: Once we receive your returned item(s) and verify their condition, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used for the purchase.

Contact Us: If you have any questions or concerns regarding our return policy or need assistance with a return, please don't hesitate to contact our customer service team at team@raddogshop.com or by phone at 801 810 8337

Thank you for shopping at Rad Dog Apparel! We appreciate your business and aim to make your shopping experience as enjoyable as possible.